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I can remember an 18 digit credit card number, including the expiration date, and "v-code." Seriously.
But you were only here once before, and it was really busy, so sometimes it doesn't get "imprinted" on my brain. I know it must be aggravating for you to be asked "huh?" every time you say your name, but in my defense, it has, like, 13 consonants in a row, and two of them are z's with a bunch of c's thrown in there for good measure, so cut me a little slack.
And you have an accent. One that's pretty thick, and I don't actually speak Bulgarian, because I didn't think I'd ever have to in the Good Ol' US of A. So be patient with me. I know I'm just a stupid American, but people used to change their name to Smith, or Jones when they hit Ellis Island for a reason.
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